The summer months are certainly a fun time to be with friends and family and enjoy the warm weather. Contrary to popular opinion, I also believe it to be a productive time in the workplace. Here are some ways that small businesses in particular can keep their marketing messages moving during the summer months:
Webinars
In the summer, there are far fewer workshops, conferences and networking events being held. It’s the perfect time to launch your own webinar so that your customers can learn about your products, services or look to you for guidance on an industry trend completely at their own convenience.
Surveys
If your customer base does have some downtime, this could be the perfect timing to ask them for an update on their concerns or learn more about how the economy has affected them. Send out an email survey that takes no longer than five minutes to fill out and utilize that information to plan any marketing changes come September.
Social Networking
Are there some business contacts you’ve lost touch with? Maybe you finally have the opportunity this summer to start that LinkedIn Group you’ve been meaning to launch. Or, just take more time to learn about social networking sites—it’s a rapidly changing part of the way the world conducts business. Take some time to participate and strengthen your business network.
Don’t assume that all companies you work with have a “Summer Friday” policy. Reach out, keep marketing and communicating, and you’ll find the summer is more productive than you thought.
Jeffrey Barnhart
President & CEO
jbarnhart@cmasolutions.com
Friday, July 23, 2010
Tuesday, July 6, 2010
CMA Takes Home 10 ASTRA Awards for Marketing, Advertising, PR and Web Communications
Steven L. Lubetkin Photo/Copyright ©2010. Used by Permission.
From left to right, CMA Director of Marketing Services, Erin Higgins, President and CEO, Jeff Barnhart and PR Manager, Kaitlin Friedmann celebrated 10 ASTRA wins at the annual awards ceremony.
CMA recently won 10 awards in 10 different categories at the 2010 New Jersey Communications, Advertising and Marketing Association’s (NJ CAMA) ASTRA Awards ceremony!
CMA received 10 awards for entries in marketing and public relations categories, showcasing the depth of the firm’s creative capabilities and marketing expertise. The judges honored the firm for its advocacy and public affairs work, creation of a comprehensive sales kit, multi-media business to business campaign and corporate logo as well as for the development and execution of a digital marketing and public relations campaign and this blog, CMA Central.
“Our staff continues to work together to create marketing pieces that truly communicate our clients’ messages and position them as leaders in their targeted market,” said Jeffrey Barnhart, President and CEO of CMA. “We are truly grateful to have received these awards and look forward to raising the bar next year.”
For 23 years, clients have relied on CMA for comprehensive strategic programs, high-impact creative communications and time-tested management solutions. The company’s innovative planning process, Marketecture, helps a variety of for-profit and non-profit organizations navigate industry trends and market forces to ensure continued success. For more information, visit www.cmasolutions.com
Thursday, June 24, 2010
Continuing Your Marketing Momentum
So you’ve done the market research, determined your target audience and the tactics you believe will help your customers take action. But how do you continue the marketing momentum and effectively utilize this information to promote your company and its products and services, despite budget constraints and the effects of the current recession? Consider these tips.
Stay in the game. If your company reduces marketing to your current and potential customers and your main competitor maintains or increases marketing to your current and potential customers, which business is more likely to grow during and following a recession? On a less crowded playing field, those who stay in the game stand out and win business.
Market smarter. Make sure you consistently market your company and its products and services in some way. If you find yourself faced with a slashed marketing budget, turn to cost-effective tactics that are still market-effective. Consider utilizing public relations as a credible and cost-effective investment as well as case studies which enable you to highlight your expertise and success with specific clients. Both tactics can help boost your SEO, delivering results.
Do what others aren’t doing. Most people do not enjoy cold calling, but if conducted in conjunction with an ongoing direct mail or email campaign, the results can be rewarding. A call following two direct mail pieces to a prospect is not a cold call—it is a warm offer to continue a conversation.
Look for pockets of demand. In every economic downturn there are market segments that remain healthy, growing and which may even be bolstered by the economic turbulence. Maybe you have already served some of these markets, but have not focused on them lately. Revisit these areas as they may make for some great business opportunities.
Interested in learning how we can develop business-building marketing communications for your company? Call us today.
Jeff Barnhart
President and CEO
jbarnhart@cmasolutions.com
Stay in the game. If your company reduces marketing to your current and potential customers and your main competitor maintains or increases marketing to your current and potential customers, which business is more likely to grow during and following a recession? On a less crowded playing field, those who stay in the game stand out and win business.
Market smarter. Make sure you consistently market your company and its products and services in some way. If you find yourself faced with a slashed marketing budget, turn to cost-effective tactics that are still market-effective. Consider utilizing public relations as a credible and cost-effective investment as well as case studies which enable you to highlight your expertise and success with specific clients. Both tactics can help boost your SEO, delivering results.
Do what others aren’t doing. Most people do not enjoy cold calling, but if conducted in conjunction with an ongoing direct mail or email campaign, the results can be rewarding. A call following two direct mail pieces to a prospect is not a cold call—it is a warm offer to continue a conversation.
Look for pockets of demand. In every economic downturn there are market segments that remain healthy, growing and which may even be bolstered by the economic turbulence. Maybe you have already served some of these markets, but have not focused on them lately. Revisit these areas as they may make for some great business opportunities.
Interested in learning how we can develop business-building marketing communications for your company? Call us today.
Jeff Barnhart
President and CEO
jbarnhart@cmasolutions.com
Wednesday, June 16, 2010
Who Are You?
Throughout the month of June, we’ll be tackling the topic of market research, an essential part of any strategic marketing initiative. Not many people are aware of the two main levels of market research needed to effectively gauge the behaviors and buying habits of your clients and customers. CMA uses primary and secondary research to glimpse into the target audience’s world and accurately assess the marketing tactics that will move them to action.
Secondary market research data, contrary to its name, is usually conducted first. This process of gathering target audience demographic information through existing data sources segments the market and dissects key pieces of information about who buys what, when and at what price.
Primary research confirms the positioning and key messaging determined through secondary research. Primary research is usually implemented via a survey that solicits needed information on the target audience. Surveys can be conducted through web-based services that provide accurate tracking of who responds, however some companies prefer to conduct in-person surveys or phone surveys to maximize effectiveness.
Once you have this data you have an accurate picture of who you are targeting and can use this information to personalize your sales pitch through various media. This is now even being done on social media websites such as Facebook. Users will find that shortly after they join a particular group or fan page, Facebook alters the ads displayed on the right hand side of the screen shot to their supposed “likes.” A user who might have become a fan of one comedian will be targeted in promotions for other comedy shows in their home town, for example.
In effective marketing, companies should aim to keep a continuous relationship with a customer, one that is poised to grow stronger over time. CMA is known for our strategic eye for marketing and can help you maintain these relationships. Give us a call or let us know your thoughts on building your marketing relationships.
Erin Higgins
Director of Marketing Services
ehiggins@cmasolutions.com
Secondary market research data, contrary to its name, is usually conducted first. This process of gathering target audience demographic information through existing data sources segments the market and dissects key pieces of information about who buys what, when and at what price.
Primary research confirms the positioning and key messaging determined through secondary research. Primary research is usually implemented via a survey that solicits needed information on the target audience. Surveys can be conducted through web-based services that provide accurate tracking of who responds, however some companies prefer to conduct in-person surveys or phone surveys to maximize effectiveness.
Once you have this data you have an accurate picture of who you are targeting and can use this information to personalize your sales pitch through various media. This is now even being done on social media websites such as Facebook. Users will find that shortly after they join a particular group or fan page, Facebook alters the ads displayed on the right hand side of the screen shot to their supposed “likes.” A user who might have become a fan of one comedian will be targeted in promotions for other comedy shows in their home town, for example.
In effective marketing, companies should aim to keep a continuous relationship with a customer, one that is poised to grow stronger over time. CMA is known for our strategic eye for marketing and can help you maintain these relationships. Give us a call or let us know your thoughts on building your marketing relationships.
Erin Higgins
Director of Marketing Services
ehiggins@cmasolutions.com
Monday, June 7, 2010
How Heavily Should You Rely on Social Media?
We’ve discussed social media strategies quite a bit since the inception of CMA Central, but it’s an ongoing conversation that needs to be had, as many organizations have come to rely on various social media to stay connected to key audiences.
But how much is too much reliance on social media?
In one of the most poignant speeches on creativity I’ve heard in a long time, Brian Crooks, a seasoned creative director and regional speaker, cautioned a crowd of New Jersey Communications Advertising and Marketing Association members to be careful about two particular things: 1) don’t proclaim anything “dead,” and 2) don’t put all of your eggs into the social media basket.
I tend to agree with Brian’s perspective, where social media should exist as just another medium to be considered. As creative professionals, it’s our challenge to create a plan where a website, traditional printed pieces, public relations and perhaps social media campaign interlock and complement each other in a way that resonates with the target audience. The tactics are a means to an end—a way to achieve the goal—and not necessarily the goal themselves.
CMA creates social media campaigns where it makes sense. Is your target audience on LinkedIn, for example? We won’t direct resources and energy in any area of social media until we are sure it’s the best medium to reach them. It helps to start to dip your toes into the waters of social media yourself, if you haven’t already. For the best information on new social media developments and guides, check out Mashable.com to learn more about social media’s capabilities for business applications. Or give us a call to learn more about the ways we can help you determine the path that’s right for you and your brand.
Jeff Barnhart
President and CEO
jbarnhart@cmasolutions.com
But how much is too much reliance on social media?
In one of the most poignant speeches on creativity I’ve heard in a long time, Brian Crooks, a seasoned creative director and regional speaker, cautioned a crowd of New Jersey Communications Advertising and Marketing Association members to be careful about two particular things: 1) don’t proclaim anything “dead,” and 2) don’t put all of your eggs into the social media basket.
I tend to agree with Brian’s perspective, where social media should exist as just another medium to be considered. As creative professionals, it’s our challenge to create a plan where a website, traditional printed pieces, public relations and perhaps social media campaign interlock and complement each other in a way that resonates with the target audience. The tactics are a means to an end—a way to achieve the goal—and not necessarily the goal themselves.
CMA creates social media campaigns where it makes sense. Is your target audience on LinkedIn, for example? We won’t direct resources and energy in any area of social media until we are sure it’s the best medium to reach them. It helps to start to dip your toes into the waters of social media yourself, if you haven’t already. For the best information on new social media developments and guides, check out Mashable.com to learn more about social media’s capabilities for business applications. Or give us a call to learn more about the ways we can help you determine the path that’s right for you and your brand.
Jeff Barnhart
President and CEO
jbarnhart@cmasolutions.com
Thursday, May 20, 2010
Planting Seeds on the Internet
Erin Higgins, CMA Director of Marketing Services, recently sat down with us to discuss digital marketing for a recent issue of CMA Market Buzz. Among other interesting facts, Higgins reported an increased client focus on digital marketing strategies, not only through websites, but email marketing and social media such as blogs, Facebook, LinkedIn and Twitter. Below are some excerpts from the Q&A.
“More clients are working with CMA to deepen their web conversations with customers and prospects,” says Higgins, who guides clients through the development and rejuvenation of websites as well as other digital marketing mediums.
“With all businesses, developing a website is typically the keystone to their initial marketing effort once we’ve worked with them to discover and establish a strategic and branding direction,” she says. “Website development or redesign also dovetails well with a public relations effort, which helps drive target audiences to the site.”
Higgins observes that in the past, companies established basic ‘brochureware’ websites, then updated them with animation. “Now it’s more of a hybrid. Websites are cleaner, there’s less Flash, more white space and brief, top of mind content. Depending on the client and target audiences, video is also being integrated more frequently.”
CMA advises clients to continually update their websites, not only to keep content fresh but as part of their search engine optimization (SEO) strategy. “Search spiders recognize and gravitate to updated content, resulting in a higher ranking for a company in search results,” she says.
Ask Erin yourself! Email her at ehiggins@cmasolutions.com and find out more about CMA’s web capabilities and how they can work for you!
“More clients are working with CMA to deepen their web conversations with customers and prospects,” says Higgins, who guides clients through the development and rejuvenation of websites as well as other digital marketing mediums.
“With all businesses, developing a website is typically the keystone to their initial marketing effort once we’ve worked with them to discover and establish a strategic and branding direction,” she says. “Website development or redesign also dovetails well with a public relations effort, which helps drive target audiences to the site.”
Higgins observes that in the past, companies established basic ‘brochureware’ websites, then updated them with animation. “Now it’s more of a hybrid. Websites are cleaner, there’s less Flash, more white space and brief, top of mind content. Depending on the client and target audiences, video is also being integrated more frequently.”
CMA advises clients to continually update their websites, not only to keep content fresh but as part of their search engine optimization (SEO) strategy. “Search spiders recognize and gravitate to updated content, resulting in a higher ranking for a company in search results,” she says.
Ask Erin yourself! Email her at ehiggins@cmasolutions.com and find out more about CMA’s web capabilities and how they can work for you!
Thursday, May 13, 2010
Finding Your Social Media Identity
With social media evolving nearly everyday, it’s become tough for marketing experts to say what is the right and wrong way to strategize, execute and measure the effectiveness of your campaign. Every company, person and product has different goals, and social media websites such as Facebook and Twitter were designed to celebrate individuality. Here are some pointers to help you decide how to brand yourself and your company in the social media space.
Step 1: Start with yourself. What kind of social media user are you? An August article on CNN.com categorized “annoying types” of Facebook users, and there is truth to author Brandon Griggs’ complaints. For example, I classify myself as somewhere between a “Self Promoter” and a “Lurker,” as I am comfortable mixing my personal and professional worlds on Facebook, Twitter and this blog. My Facebook status might one day congratulate my sister on her new job or it could state how excited I am about a new client PR initiative. I believe that only through developing your own personal brand on social media can you truly understand how to utilize it to promote a company or product.
Step 2: Find a prototype. At this point, marketing and PR professionals are relying heavily on case studies and success stories of their peers to determine what works and what doesn’t. The good news is social media success is achievable whether you are a local dentist or a major airline.
Step 3: What’s Your Name? To promote a company, professional service or a product, there are a few things to determine right off the bat. First, what name will you use to identify yourself? For some social media sites, this is obvious—Acme Widget Company would naturally have a Facebook Fan page called Acme Widget Company. Twitter and other industry-specific social networking sites might prove to be more difficult to find something short and clearly identifiable.
Step 4: What do you want to say? In setting up this blog, CMA decided we would provide useful marketing information and showcase our in-house expertise in a conversational, but still professional tone.
It’s an exciting time for social media development. Check back on this blog for more information or email us with your questions. We’d be happy to help you determine how to approach this exciting new medium.
Kaitlin Friedmann
PR Manager
kfriedmann@cmasolutions.com
Step 1: Start with yourself. What kind of social media user are you? An August article on CNN.com categorized “annoying types” of Facebook users, and there is truth to author Brandon Griggs’ complaints. For example, I classify myself as somewhere between a “Self Promoter” and a “Lurker,” as I am comfortable mixing my personal and professional worlds on Facebook, Twitter and this blog. My Facebook status might one day congratulate my sister on her new job or it could state how excited I am about a new client PR initiative. I believe that only through developing your own personal brand on social media can you truly understand how to utilize it to promote a company or product.
Step 2: Find a prototype. At this point, marketing and PR professionals are relying heavily on case studies and success stories of their peers to determine what works and what doesn’t. The good news is social media success is achievable whether you are a local dentist or a major airline.
Step 3: What’s Your Name? To promote a company, professional service or a product, there are a few things to determine right off the bat. First, what name will you use to identify yourself? For some social media sites, this is obvious—Acme Widget Company would naturally have a Facebook Fan page called Acme Widget Company. Twitter and other industry-specific social networking sites might prove to be more difficult to find something short and clearly identifiable.
Step 4: What do you want to say? In setting up this blog, CMA decided we would provide useful marketing information and showcase our in-house expertise in a conversational, but still professional tone.
It’s an exciting time for social media development. Check back on this blog for more information or email us with your questions. We’d be happy to help you determine how to approach this exciting new medium.
Kaitlin Friedmann
PR Manager
kfriedmann@cmasolutions.com
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